Privacy Policy

PT. KAIROS DIGITAL INDONESIA is committed to protecting the privacy of visitors and Users. The following Privacy Policy outlines the ways in which PT. KAIROS DIGITAL INDONESIA (hereinafter referred to as "MUST EAT", "Milik Kami" or "Kami") collect, use, disclose and manage your personal information with us www.musteat.id website ("Website"), our mobile applications ("Apps") and services as per our request ("Service"). Please review carefully so that You understand our privacy practices and MUST EAT is a data controller of Your personal information.

If You have any questions about this Privacy Policy, please contact us at info@musteat.id or please contact our call center at +62 811980-9899.

DEFINITION

INFORMATION THAT MUST EAT COLLECT

  1. Account information
    We collect Your information when creating or updating Your MUST EAT account; Such as: name, e-mail, and cell phone number.
  2. Your Location
    1. When using an application MUST EAT via Your mobile device, we can track the geographic location information to fulfill Your orders.
    2. You can not use the Application MUST EAT if Your location is not tracked, and this will affect the functionality available to You.
  3. Ordering information
    We collect information regarding the use of MUST EAT Services, including what You buy, booking mode, date and time when making an order / purchase, amount of purchase, retrieval information (such as: distance and route) and Your payment method.
  4. User Content
    We collect the information You submit about partner Our Merchant, including: ratings, tags, photos, or comment.
  5. Usage information
    We collect information about how You interact with our Services, including information, such as: date and time of access, features, pages You see, crashes and other system activities.
  6. Technical Data
    When You use our application, we are also processing technical data, such as: IP address, Device ID, information about the device, model,settings, and the operating system of Your mobile device.

MUST EAT uses the information it collects for the purpose of:

COOKIE AND RELATED TECHNOLOGY

MUST EAT uses cookie and other related technologies on the App and Website to distinguish You from other Users.

Cookie is data file that is usually stored on Your device when You browse and use websites. They help make Your online experience faster, and help with things like personalization, reporting, and advertising. Cookie is not the only technology that allows this function, there is the name Traffic Data We automatically track and collect the following categories of information when You visit and/or access Cellular MUST EAT sites or applications, including:

  1. Internet Protocol ("IP") address;
  2. domain server;
  3. type of computer;
  4. the type of web browser used;
  5. reference sources that might send You to the MUST EAT Cellular Site or Application; and
  6. other information related to the interaction between Your browser and the MUST EAT Site (collectively called "Traffic Data").

WHAT IS OUR LEGAL BASIS FOR PROCESSING DATA

We will only collect and process personal data about You where we have a legal basis, including complying with legal obligations, approvals (where You have given permission to receive marketing updates and emails) and "legitimate interests".

We can process Your personal data for the purposes of our legitimate interests provided that such processing will not exceed Your rights and freedoms. For example, we can process Your personal data to:

Where we rely on Your consent to process personal data. You have the right to withdraw or reject this agreement at any time and depend on legitimate interests.

You can opt out at any time. You can also stop all information gathering by uninstalling the Application. You can use the standard uninstall process as available for Your mobile device.

HOW LONG MUST EAT SAVE YOUR PERSONAL INFORMATION

We will generally store Your personal information until You deactivate Your MUST EAT account. If You want to deactivate MUST EAT account or request that we no longer use Your information to provide services to You, please contact us at info@musteat.id, After deleting Your account, we will anonymize Your data, unless this data is required to comply with obligations law or resolve disputes.

HOW DOES MUST EAT PROTECT PERSONAL INFORMATION

MUST EAT has taken appropriate technical and organized security measures to protect Your personal information in our protection and control of unauthorized access, use, modification and disclosure of data. For example, we use standard, industry-wide, commercially sound security practices such as encryption, firewalls, and SSL (Secure Socket Layer) and physical protection at data storage locations. However, as effective as encryption technology, there is no impenetrable security system. We cannot guarantee the security of our database and also cannot guarantee that the information You provide will not be intercepted when sent to us via the Internet. Every transmission of information by You to MUST EAT is at Your own risk. We advise You not to reveal Your password to anyone.

WHAT HAPPENED IF MUST EAT UPDATED OUR PRIVACY POLICY

We may update this Privacy Policy for updates to our information practices. If we make material changes, we will notify You via email and through notifications on the Website. We ask that You periodically review this page for the latest information about our privacy policy.

HOW DO I CONTACT MUST EAT

Questions about how we treat personal information?
Please contact our Call Center via +62 811980-9899 or email at info@musteat.id.

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